Your personal data is fully protected at 30ok. Everything you need to know — what we collect, why we collect it, and how we keep it safe — is clearly laid out here.
Our commitment: 30ok believes that every member's privacy is a fundamental right. We never use your data without your consent, and selling your information to third parties is strictly prohibited.
30ok (referred to herein as "we", "us", or "the Platform") is an international online gaming service. This Privacy Policy ("Policy") explains how 30ok collects, processes, stores, and protects your personal information.
By visiting our website, creating an account, or using any of our services, you agree to this Privacy Policy. This Policy is part of 30ok's Terms & Conditions considered as part of.
This policy applies to:
We update this policy regularly to stay in line with applicable laws and regulations. The latest version is always available on this page.
30ok only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We do not collect excessive or irrelevant data.
| Data Type | Example | Methods of collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Registration form, KYC verification |
| Contact Information | Mobile number, email address | Registration form |
| Financial information | Mobile banking number, transaction history | Payment Processing |
| Usage Data | Betting history, game logs, session data | Automatically collected |
| Technical information | IP address, device type, browser | Cookies, log files |
| Contact information | Support chat, email messages | Customer Support |
Important: We will never ask for your password, PIN, or full payment card number by phone or email. Any such request should be treated as fraudulent.
We do not collect sensitive information such as religious beliefs, political opinions, or health-related data — unless strictly required by legal obligation.
30ok uses your information for specific, defined purposes. Each purpose is backed by a valid legal basis — whether that's your consent, contractual necessity, a legal obligation, or our legitimate interests.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings. However, important account-related messages — such as security alerts — cannot be turned off.
30ok uses industry-leading security technology to keep your data safe. Our servers are hosted in internationally certified data centers and undergo regular security audits.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | Up to 7 years where legally required |
| Gaming & Betting History | 3 years after account closure |
| Customer Support Communications | 2 years |
| Marketing Consent Records | 1 year after consent withdrawal |
| Technical Logs (IP, Device) | 90 days |
Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.
30ok never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.
All of our third-party partners operate under strict confidentiality agreements (NDA/DPA). They may only use the data necessary for their specific tasks and are prohibited from using it for their own purposes.
30ok uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, platform performance | Deleted at end of session |
| Functional Cookies | Remembering language preferences and display settings | 1 year |
| Analytics Cookies | Website traffic analysis and usage patterns | 2 years |
| Marketing Cookies | Personalised advertising, retargeting | 30 Days |
You can disable cookies through your browser settings, though some website features may not work properly as a result. You can also set your preferences directly from our cookie banner on your first visit.
As a 30ok member, you have clear rights over your personal data. These rights are aligned with international privacy laws.
To exercise these rights support@30ok.betor email us at Help Center Go. We typically respond within 30 business days.
30ok strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
Age verification is a mandatory step during registration. If an account is created by someone under 18 for any reason, we immediately close that account and permanently delete all associated data.
A note to parents: If your child has accidentally created an account on 30ok, please contact us immediately at support@30ok.betto reach us. We'll resolve the matter promptly.
As 30ok is an international platform, your data may sometimes be processed on servers outside your country. For any such transfers, we ensure that:
Our primary data centers are located in Europe and the Asia-Pacific region, both of which operate under strong data protection laws. Contact us if you'd like to know where your data is stored.
30ok reserves the right to update this Privacy Policy as needed. Changes may be made for the following reasons:
For significant changes, we will provide 30 days' notice via email or an on-platform notification. For minor updates, only the effective date at the top of the page will be changed. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact our Data Protection Team.
We typically respond within 7 business days. Complex matters may take up to 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.
Our multi-layered security system keeps your privacy protected
The most frequently asked questions about our Privacy Policy
Your privacy is our top priority at 30ok. Join our internationally secured platform today and enjoy a safe betting experience.